Skip to main content

Web Check In & Display Wait Time

Long waiting times can lead to dissatisfied patients and lost revenue. Using the PatientTrak Web Check-In solution, your patients can view the current wait time at your facility. Patients can check-in right from your website and get into the waiting queue while remaining in the comfort of their home. Patients go to your website, view the waiting time and can check-in before coming to the facility.
Staff can monitor patient demand levels and even send text messages to patients alerting them that it is time to come into the facility.
Multiple Urgent Care Facilities – Steer Patients to the Facility with the Shortest Wait Time
Providing wait times right on your website allows patients to choose which of your urgent care centers they want to go based on wait time. Patients are more likely to use facilities with shorter wait times which leads to greater patient satisfaction and more balanced staff loading for you as the provider.

Text Messaging Patients – Let Patients Know You are Ready for The iPad image
When patients check-in from home and provide a mobile phone number, staff can send them a text message to let them know when it’s time to come into the facility. This simple and convenient communication solution will increase patient satisfaction and make you a preferred provider.
High patient satisfaction is critical to your success as a healthcare provider. Using PatientTrak Urgent Care Waiting Solutions is a cost-effective way to improve patient satisfaction while improving flow and increasing staff efficiency.

Comments

Post a Comment

Popular posts from this blog

The truth about patient satisfaction surveys

When it comes to the medical institutions, we don’t always realize how important it is to know if you can trust the institution or not. To know if you can trust the institution or doctor with something as essential as your life. This is where the patient satisfaction surveys come it. With these surveys you will know for sure that you are going to the right medical facility or doctor practice for assistance when you are not feeling great. However, there are still people that doesn’t know everything there is to know about these surveys. And, they don’t know why this is important to ensure that they are doing these surveys as well. This is the truth about these surveys to completely understand what this is all about: What is patient feedback survey Before you can know the truth about these surveys, you first need to know what a patient feedback survey is. This is something that you are filling in to make sure that the facility knows if you were satisfied with the facility or not. There a...
Post a Comment
Read more

Patient Tracking Solutions

PatientTrak offers world class patient tracking solutions which can be used in any healthcare setting needing to manage the patient flow process. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. Health Clinic, Outpatient, and Hospital Unit Patient Tracking System  – Import appointments from your scheduling system and track user defined “activities”, such as check-in time to treatment time, for example. Manage room usage by identifying those rooms which are under/over utilized. Set manual or automatic alerts and generate custom reports for analysis of patient flow. Standard reports include Average Wait & Treatment Times, Peak Times by Area, Time Between Activities, and more. Registration, Patient Tracking, and Productivity System  – Manage the registration process effectively. Identify the average time it takes to register patients and track which resources are registerin...
Post a Comment
Read more

Why Online Reputation Management Matters and How Patient Surveys Can Help You-management

Patients can no longer be seen as individuals . In fact, they are the lifeblood that sustains any modern healthcare practice. Therefore, your online reputation needs to reflect a positive image that keeps patients coming back (when they’re sick) and recommending you to friends, family, and online connections. Is medical online reputation management that big a deal? There’s so much more to medical online reputation management than meets the eye. In recent years your online presence can be the difference between success and failure for just about every industry. More and more patients are no longer going to their local practice because “it’s where they’ve always gone.” Nowadays, people have more choice than ever thanks to the advancement of the internet. It’s because of this that people are taking the time to research their healthcare professionals. Therefore, when they come online and come across your practice, you want to make sure you come across in the best possib...
Post a Comment
Read more