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Showing posts from October, 2018

New Tracking Board Released Today!

We are pleased to announce the release of a whole new Tracking Board user interface for PatientTrak Flow.  This release is the final step of our software modernization which started 12 months ago.  The new Tracking Board comes with a wealth of new features and benefits. Resource By : http://groupbox.com/ViewArticle.aspx?iGroupID=0jrxcvixoDk-&iArticleID=ZwsUNjCk6AA-

Physicians and doctors take note - reviews, surveys and transparency are more essential than ever

Today we are seeing a trend of greater transparency in healthcare. And this is a good thing. Patients feel more assured than ever and make better-informed choices. The emphasis is on doctors and healthcare providers to treat a patient respectfully and professionally at all times, which is the same way any business would be expected to treat its customers. Understanding physician Transparency While physician transparency is important, we have to understand a few issues. In order to be truly transparent, it’s important: All comments get published and every rating counts towards the average overall rating An unbiased and independent site should be hosting any online comments to make sure that the most flattering reviews aren’t handpicked and highlighted, while the less desirable ones left out Allowing the physician to respond to comments allows them to have “their say” in the matter and give context The exception is that unfit comments should rightfully be ex

How do patient satisfaction surveys and online reputation management play a role in the healthcare industry?

The patient now has more choice than ever. Access to knowledge and unbiased opinions is instantaneous. For anyone providing a service, reputation management is essential. And if you’re a provider of healthcare, it is no different. If an individual seeks the online reviews of others before choosing a restaurant to eat in, why would they be any less diligent when it comes to something as important as their health, or their family’s health? What’s important when it comes to a healthcare patient satisfaction survey After visiting a health care provider a patient can have the opportunity of filling in a  healthcare patient satisfaction survey . The following are important: The patient must be able to carry it out confidentially, to ensure the survey is filled out openly and honestly. It’s preferable that the survey takes place relatively soon after the conclusion of the patient’s visit to ensure the experience is fresh in the memory and anything important wouldn’t have

Physician Review Management Program

Comprehend who is stating what was utilizing our checking administration that spreads high volume understanding review destinations including Vitals, HealthGrades, RateMD’s, Google, YP, Yelp, And Manta. Specialist notoriety management is a key component of present-day social insurance showcasing. PatientTrak robotizes the accumulation and show of the majority of your physician’s and area reviews including stars and remarks from these locales once a day. PatientTrak is a basic apparatus for any  physician review management  program. Dealing with your online reviews and understanding your online nearness is simple with PatientTrak. Organize and react to negative editorial while advancing positive criticism and transforming fulfilled patients into brand champions. Resource By:  https://patienttrak.wordpress.com/2018/10/13/physician-review-management-program

Patient Experience Matters

A positive or negative experience will trigger a very different set of patient actions.  The patient experience has tangible implications. All of  PatientTrak’s  solutions help our customers measure and improve the patient experience. Source: 2018 The Beryl Institute – Consumer Perspectives on Patient Experience 2018 Resource By :  https://www.patienttrak.net/patient-experience-matters

WHY PATIENT SATISFACTION IS IMPORTANT — REVIEWS AND SURVEYS WILL ENHANCE PATIENT FLOW

Open communication is imperative if you wish to improve a service. Businesses are held accountable and will only succeed if it has the customer’s interests at heart. A hospital should be no different. A public hospital that uses the taxpayer’s money needs to make sure that it’s inefficiencies are minimized and that taxpayers’ money is being well spent. For a private hospital, the patient is a customer and must be treated as such. We’re going to look into how you can do this, as well as why feedback is important for doctors. What are patient satisfaction surveys? If you want to ensure your hospital or healthcare provider is performing optimally, then  patient satisfaction surveys  are essential. Addressing the needs and improving the services you provide to a patient can only be done by asking for their direct feedback. Features of a survey will ideally allow you to get accurate data and real-time feedback in order to enhance the decision making process. The best patient survey