PatientTrak

The 2018 Beryl Institute Consumer Perspectives on Patient Experience study engaged 2000 respondents across four continents. 91% of consumers confirm patient experience is extremely/very important to them overall and is significant to the healthcare decisions they will make. All of PatientTrak’s solutions help our customers measure and improve the patient experience. Source: 2018 The Beryl Institute – Consumer Perspectives on Patient Experience 2018 Resource by : https://www.patienttrak.net/91-feel-patient-experience-is-extremely-very-important-to-them

PatientTrak has been integrated with dozens of healthcare information systems including all of the leading systems noted here: PatientTrak’s industry leading patient visibility and communication platform is also HL7 compliant for advanced system interoperability. PatientTrak can provide an HL7 interface to your: – ADT system – Scheduling system – EMR/EHR – Other practice management systems Patient Schedule – The most common integration between PatientTrak and other EMR, practice management and healthcare information systems is the daily patient schedule. PatientTrak can import a patient schedule using HL7 or a comma delineated format from outside information systems and use this to create an appointment listing.  This integration saves users considerable time by avoiding re-entry of patient information. It normally only takes a few hours during the initial configuration to get this connectivity in place. Integration and Connectivity – PatientTrak is a robust ...

When you just think about this title a bit, you can easily come to a conclusion how there is literally nothing more important in your life than your health, right? Well, are we doing everything in our power to protect ourselves as patients? Can we do a little bit more about that? Of course that we can, and for that purpose, we have created this article. We want to inform you in the right way and to keep you focused on making your whole life better, and especially your health care. Health care is expensive, and no one can make me sure to believe in the opposite, yet people not stay satisfied with the health care they get. Are you satisfied with your doctor? How about the physicians? How have you chosen your health care provider in the first place? Have you asked your friend to recommend you one or what did you do? We suggest you to think about what will we told you here! It may literally save your life! Improving Patient Satisfaction can be easily done online. How could that be ev...

Founded in 1984, Florida Cancer Specialists & Research Institute (FCS) is the largest independent medical oncology/hematology practice in the United States. With over 200 physicians, 160 nurse practitioners and physician assistants and nearly 100 locations in their network, they are committed to providing world-class cancer care in community-based settings close to home. FCS serves patients on the Gulf Coast from Naples to the greater Tampa Bay area, north as far as Tallahassee, in Orlando and surrounding Central Florida communities, and on the East Coast from Daytona/Palm Coast to Palm Beach County. Florida Cancer Specialists has built a national reputation for excellence that is reflected in exceptional and compassionate patient care, driven by innovative clinical research and cutting-edge technologies that help advance targeted treatments and genetically-based immunotherapies, and embodied by their outstanding team of highly-trained and dedicated physicians, clinicians and staf...

As of October 1, 2017, Healthgrades will no longer permit health care entities to assign 3rd Party Administrators as a provision of their Data Licensing Agreements with Healthgrades, nor allow said 3rd Parties to manage provider profiles on Healthgrades.com. This means that going forward, doctors and their practices (healthcare entities) will have to manage their profiles and respond to reviews directly with Healthgrades. We (3rd Party Administrator) will no longer be allowed to provide this service to you our clients. The only exception to this new policy is if you become a Healthgrades Premium client. Should you choose to become a Healthgrades Premium client, PatientTRak could continue as your 3rd party administrator. Please note that this change is a result in a change in Healthgrades policy not ours. Please contact your Account Manager for more information on Healthgrades Premium. We recommend that you claim and manage your Healthgrades profiles as this will allow ...

There are still many practices and physicians that don’t make use of the internet and reviews to ensure that their patients are satisfied and that new patients are aware about the service that they can expect from the practice. This can make it harder to run a practice and to ensure that everything is running smoothly. This is why physicians and hospitals need to make sure that they are going to consider making use of the patient tracking software and the review management software. This is the only way that you as the doctor can make sure that all patients are satisfied and that your practice is growing. Here are a couple of things that you should consider, and know about this type of software, so that you can see the importance of using it. The importance of using the software The most important thing of having this software and making sure that the patients are writing the reviews is for improving patient satisfaction and to make sure that your practice is growing as much as possib...

Dayton Children’s Hospital in Dayton, OH, the region’s largest facility dedicated to pediatric medicine, has selected the PatientTrak text messaging system to communicate status information to parents and caregivers.  Dayton is running the system from four different locations and sending text messages to direct patient families to the correct areas for healthcare services. Dayton Children’s is a 155 bed facility and one of only 46 freestanding children’s hospitals in the country. Resource by : https://www.patienttrak.net/dayton-childrens-hospital-chooses-patienttrak-for-text-messaging/

PatientTrak is pleased to call Oaklawn Hospital Group our customer!  Using PatientTrak, Oaklawn is now able to monitor all of their online reviews on sites like Google, Healthgrades, Vitals, RateMDs and others to measure their patient satisfaction.  PatientTrak is also keeping all of Oaklawn’s profile listings accurate and up to date so that their patients access the correct physician and location information online. Resource by : https://goo.gl/xAu936

A high percentage of patients who post negative feedback on Yelp or Google do it because of patient medical experience including the impolite response from a medical staff members, long wait time, improper handling of patient records, lack of perceived patient focus, rudeness from the front desk person, incorrect deductible payment, or billing issues.  The quality provided for medical care, and the level of professional attention provided by your health team should be enough to ensure that all patients contribute to fully satisfied testimonials and glowing reviews. Minimizing negative review and maximizing the positive online review should be your priority. Most patients are now going online to research their doctors. Online reviews of the medical facility, healthcare practitioners, physicians, dentist, and doctors have become major issues for all healthcare providers. Patients are writing reviews of their medical facility, doctors, or healthcare professionals and are ratin...

Patient satisfaction is an essential element of continuous caliber improvement, and patient communication is the key component.  It is the cornerstone of how we interact with individuals. An efficient communication helps individuals understand each other better to provide quality outcomes and bring them close to one another. Most research indicates that ineffective or lack of communication between the patients and the healthcare physicians or among the team members is one of the factors leading to patient harm, clinical discrepancies, incomplete or faulty exchange of information, occurrence of medical errors that may result in patient death and dissatisfaction among the patients. Implementation and intervention strategies provided by the healthcare provider help in preventing adverse patient outcomes. At PatientTrak we work with our esteemed clients to provide services that will meet and improve your healthcare patient satisfaction. Improving the patient satisfaction and exper...

There are many medical practises that doesn’t really know what patients are thinking about them, and if the patients will recommend the practise to other patients. This is why it can be a great thing for patients and for the medical personnel when you have installed the best possible software. However, when it comes to patient flow analysis software , you need to make sure that you are going to find and purchase the best possible software that you can find. There are many different types of software that you can buy, and finding the right one is essential. Here are some things that you should consider when you are going to choose the best software for your practise. The costs of the software The first thing that you should consider is the costs of the patient flow management software. This is because there is many different software that comes with different prices. Some of the software are required a monthly fee, while other software is asking a once of fee. There is even some free d...