It’s very important, if you’re a healthcare provider, to fully take control of your doctor online reputation management. Did you know that around 37% of individuals will avoid doctors due to negative reviews? That being said, the key to ensure any adverse feedback is addressed as quickly as possible. First off, it’s important to have ‘your say’. Many platforms will allow you to write a reply so that readers can see there is always two sides to any story. The other significant step is to address the bad review with the doctor, to ensure there won’t be any further problems with future patients.
Patients can no longer be seen as individuals . In fact, they are the lifeblood that sustains any modern healthcare practice. Therefore, your online reputation needs to reflect a positive image that keeps patients coming back (when they’re sick) and recommending you to friends, family, and online connections. Is medical online reputation management that big a deal? There’s so much more to medical online reputation management than meets the eye. In recent years your online presence can be the difference between success and failure for just about every industry. More and more patients are no longer going to their local practice because “it’s where they’ve always gone.” Nowadays, people have more choice than ever thanks to the advancement of the internet. It’s because of this that people are taking the time to research their healthcare professionals. Therefore, when they come online and come across your practice, you want to make sure you come across in the best possib...
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