PatientTrak

COVID-19 has created the need for new patient flows and healthcare visitor management.  PatientTrak Text Messaging, Online Reservation, and Text to Sign-In solutions can be used to direct patients to sign-in from outside the facility and inform the patient when they are ready to be seen. Outpatient centers are changing or eliminating waiting rooms and leveraging technology to maintain patient social distancing, while communicating patient status to family members. PatientTrak allows facilities to implement flexible sign-in, communication, and flow options that meet their changing needs. Manage patient flow starting in the parking lot or anywhere outside of the facility.  Automated text messages keep patients and family members informed of care progression. Maintain social distance protocols by staging patients in safe areas and engaging them for care when you and the clinical environment are ready.  Starting from outside your building, PatientTrak provides all t

We are proud to release two new reporting features that make creating and disseminating PatientTrak information simple and automatic. Trend Reporting   Choose your data set from virtually all of the current report parameters and create short or long-term trend reports providing valuable insight into your operations.  Time in Area, Time Between Activities, Patient Count and many other reports can now be trended and saved for future use. Automated Email Reports Set-up and have reports emailed to you automatically.  Reports can be sent daily, weekly or monthly on the days you want them in your email, eliminating the need to run them manually.  This saves time and provides reporting consistency. Source By: https://www.patienttrak.net/trend-automated-email-reporting

We are visiting doctors and clinics when we don’t feel well. We know the clinics and know that we are going to get the best care there. But what about people that are moving to a new state or town? How do they know which clinic or doctor they can go to? By reading doctor surveys online. There are many of these doctor surveys and it is a great way to make sure that you find the best place for getting medical attention. For doctors and medical staff, how can you improve your surveys so that new patients are comfortable in choosing your practice or clinic for treatment? Here are some great information and ways of how to improve the surveys of patients.  Doctor practices are normal businesses that need to be successful This is something serious to consider. Especially if you have a clinic or practice and struggle to get new patients. Practices, clinics, and hospitals are normal businesses where you need to make as much money as possible. Where you also have responsibilities that y

Customer satisfaction is a key factor in any business, and healthcare is no exception. The fact that patients do not complain does not mean that they are fully satisfied with the service they get. The thing we call quality health care is not complete without patient satisfaction. A good physician is a primary element of patient satisfaction. In today’s competitive healthcare industry, physicians need ongoing reviews from their patients. This process is called patient satisfaction surveys. This process is a part of healthcare online reputation management. Let’s know more about this. What is the necessity of a patient satisfaction survey? Let’s be clear – happy customers do not complain. If a physician will be able to meet the patient’s expectation, then their patients will more likely react positively and will continue with physicians’ practice. The patient may refer the physicians to friends and family. So, the best way to get a patient’s feedback is to ask them. A