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Showing posts from 2019

PatientTrak Joins the Epic App Orchard

PatientTrak, a leader in patient satisfaction solutions, is pleased to announce that it is now listed and available in Epic’s App Orchard. The PatientTrak App allows Epic users to send text messages to both patients and family members to keep them informed of care progression. “Sending text message updates to patients and family members during the care the delivery process dramatically increases patient engagement and overall satisfaction,” said James Hermann, CEO at PatientTrak. “By interfacing with Epic, our common customers can seamlessly communicate with patients and family members saving them time and improving the flow of patients through their facility” The new App offers PatientTrak and Epic customers a more coordinated experience so they can message patients with a single sign-in and store mobile phone numbers for use during that visit and beyond. The main use cases of the App are: Patients: Healthcare providers can send text messages to f

Why Online Reputation Management Matters and How Patient Surveys Can Help You-management

Patients can no longer be seen as individuals . In fact, they are the lifeblood that sustains any modern healthcare practice. Therefore, your online reputation needs to reflect a positive image that keeps patients coming back (when they’re sick) and recommending you to friends, family, and online connections. Is medical online reputation management that big a deal? There’s so much more to medical online reputation management than meets the eye. In recent years your online presence can be the difference between success and failure for just about every industry. More and more patients are no longer going to their local practice because “it’s where they’ve always gone.” Nowadays, people have more choice than ever thanks to the advancement of the internet. It’s because of this that people are taking the time to research their healthcare professionals. Therefore, when they come online and come across your practice, you want to make sure you come across in the best possib

The evolution of physician transparency, review management,

Are you a physician or involved in the running of a healthcare practice? If so, it may be helpful to read the following article.What makes physician transparency so important? Want to understand why physician transparency is so important for any healthcare practice? Imagine you’ve just moved to a brand new town. You don’t know anyone yet, but you have to find a healthcare practice immediately. Before showing up and blindly trusting the physician in front of you, wouldn’t you like to know a bit about them? This is why it’s important that every physician takes the right steps to having an online presence. Before a patient sits down in front of you, it makes the patient-physician relationship that much stronger, because a patient will already have developed trust. Luckily there are many tactics you can employ when it comes to developing a credible online presence. How physician surveys can improve online reputation One of the best ways to demonstrate and enhance the online reput

Tips for improving patient flow management

With the technology that we have these days, it is so easy to make sure that businesses are successful. To get the reviews to get the attention of new clients. This is the same with medical institutions and practices. But, there you are making use of patient flow management tools in order to improve your institution or practice. Here are some different ways on how you can improve the management software, so that patients will use this software more than before. Make sure that the software is easy to use There are many different kinds of medical online reputation management software that doctors and medical institutions can use. The secret is that you need to make sure that you are choosing one that patients can use without problems. You need to remember that there are some patients that might not have computer or internet experience. And, they want to use the software as well. So, choosing the software that is user-friendly is essential. You can always test a cou

PatientTrak Supports Direct Response to Facebook Reviews

We are proud to announce that PatientTrak supports direct response to Facebook reviews from the PatientTrak platform. Google and Facebook reviews are now the most relevant, online  patient feedback  sources and PatientTrak allows you to post responses to both of them right from the Reviews Feed. No more switching between websites.  View and post responses right from PatientTrak. Source by:  https://www.patienttrak.net/patienttrak-supports-direct-response-to-facebook-reviews/

Untold Facts About Medical Online Reputation Management

With the internet, we can get so much information that we couldn’t get a couple of years back. This can be beneficial, but it can be a problem as well. Especially when it comes to getting information about something. Too many people are believing the lies that are being told online. This is the same when it comes to  medical online reputation management  software. There are a couple of things that people know about these management tools. However, there are lies and some essential untold facts that doctors and patients should know as well. In order to understand this management software completely, you need to know as much as possible. When do patients use the review software? An interesting question that is being asked a lot about the  physician surveys  is when do patients use this review software? And, do they really use the software, to begin with? You will be surprised about how many patients do use the review surveys for writing reviews, or for reading reviews. They wr

88% of Healthcare Consumers Begin Their Search for a Provider Online

PatientTrak supports our customers with a cutting edge set of healthcare online reputation management tools that provide visibility into patient satisfaction. Google and other listing management Customized and automated patient surveys Review tracking Star Ratings Net Promoter Score Text Messaging Engagement Much, much more! Come and see us at the MGMA19 Annual Conference in New Orleans on Oct. 13-16, 2019 Source By: https://www.patienttrak.net/88-of-healthcare-consumers-begin-their-search-for-a-provider-online

Facts About Physician Surveys & Doctor Ratings Reviews That Will Blow Your Mind

This is the same with  doctor rating review s . We see it online, and even use it to make sure that we find the right doctor or clinic when we or a loved one is sick. But, there are so many facts about these reviews that you might not know about. Facts that even might blow your mind. Studies show that more than half of internet users say that doctor reviews matter Did you know that studies have shown that more than half of the internet users that are using the internet on a daily basis are making use of reviews? And, that one of these reviews is  physician surveys , reviews, and recommendations. We would think that people won't go to the internet for searching for something as important as a physician or medical institution. But this is something that is getting more and more popular. With these reviews and surveys, patients find it easier to search for someone that go-to for health problems. The more reviews there is about a physician, the easier it is to make a decis

Everything We've Learned From Studying The Best Medical Online Reputation Management

There is much information online that we can make use of, before making any decisions. Especially, when it comes to something as important as our health. Medical online reputation management is something that is getting quite popular online amongst medical institutions. But what are these management tools and software and is this really beneficial to patients and to the institutions as well? This is everything that we have learned about this reputation management software and systems. What is healthcare online reputation management Healthcare online reputation management is actually a marketing strategy for the healthcare industry to get patients to choose their medical institution instead of another one. Meaning that a doctor is making use of this system to get more patients to his practice instead of the patient going to another practice. With this management, there are reviews, comments, and surveys that make sure that other patients know how the service of the doc

Have You Heard? physician transparency Is Your Best Bet to Grow

Growing a business is something that everyone should consider. At the end of the day, it doesn’t really matter what type of business you do have. Even physicians need to consider growing their business and making a success out of it. This is why it is important to make sure that you are considering physician transparency . But, in order for you to consider transparency, you need to make sure that you know everything there is to know about this software and systems. It’s the only way to ensure that you are going to have success and that this is your best option to let your medical practice or medical institution grow. For more information please visit here:    https://www.patienttrak.net/physician-transparency/

PatientTrak Enhanced Mobile Experience

PatientTrak’s Visit Flow mobile experience just got better.  Our already industry leading user interface has been further enhanced to maximize your mobile experience.  With lightening fast response, full interactive capability down to the individual cell and a streamlined interface, the new technology makes mobile users more effective.  Try using PatientTrak Visit Flow on your iOS or Android device and literally see the difference.  Resource By: https://www.patienttrak.net/patienttrak-enhanced-mobile-experience/

How to Deal with A Very Bad medical online reputation management results

At the end of the day, it doesn’t matter how great or bad your business is, there is always a chance that you will get negative comments and reviews. This is the same when it comes to a medical practice or medical institution. Most doctors are making use of medical online reputation management software for getting good reviews and comments online. This is to ensure that the institution and practice are growing. However, what happens when you do get a negative comment and bad review about your business. How do you use that to your advantage to still get your business to grow? With this information, you will be able to turn negative comments into something positive. Always keep in mind the reason for the online reputation management software When you are getting frustrated with the physician online reputation management that you have installed online for your medical institution or practice, you should remember one thing. The main reason why you did get the software in the f

Mini blowing facts About Doctor Rating Reviews

 When you need to see a doctor, you are always going to the same doctor. Because you know that you can trust him, right? But what about seeing other physicians and making sure that people know how great your physician might be? This is why there is such a thing as doctor rating reviews . It’s where you can post reviews about your doctor and this practice. Or, you can read the reviews to find another doctor that you can trust. Are these reviews really reliable and can you trust what you read? With these mind-blowing facts, you will realize that this the best way to find a doctor or to make sure that other patients know how great your doctor might be.

Mind blowing Facts About Doctor Ratings Reviews

When you need to see a doctor, you are always going to the same doctor. Because you know that you can trust him, right? But what about seeing other physicians and making sure that people know how great your physician might be? This is why there is such a thing as doctor rating reviews. It’s where you can post reviews about your doctor and this practice. Or, you can read the reviews to find another doctor that you can trust. Are these reviews really reliable and can you trust what you read? With these mind-blowing facts, you will realize that this the best way to find a doctor or to make sure that other patients know how great your doctor might be. If you think that writing doctor reviews is a waste of time, think again When you are playing around on the internet, you will find many physicians online reputation management software and tools. And, with this software, you are normally finding a lot of reviews of physicians and hospitals. This is giving a lot of people insight