PatientTrak

  Just think for one minute. What will be the best thing for you when you are visiting a doctor or medical institution? To limit the time that you are spending in the waiting rooms? This is actually what most people want. And, this is why there is not the patient’s check-in directly online system. This is where you are checking in at the practice online, while you might sit in the car or the near park. Making it so much better than sitting in the waiting rooms, between people that are sick and children that is naughty. What are the other benefits of making use of the check-in directly systems that are now available?  Less staff is needed When patients are checking in at the front desk of the medical practice or doctor, you need to have enough staff to handle all the patients. Meaning you need to pay more people with higher salaries. However, this is one thing that won’t be needed if you are making use of the online Patient sign ins. Then, your patients only n

  As part of a community healthcare program the University of Maryland is offering COVID-19 testing at the new UCH campus location in Aberdeen.  Testing is provided in a temporary climate-controlled building.  PatientTrak set up the new contactless sign-in system in less than one day to support the opening of this critical testing facility.  Staff flows patients flow through the testing site using the PatientTrak virtual waiting room technology.  PatientTrak sends text messages and sign-in links to patients mobile phones without the need for an app to be installed on their mobile phone.   Source By: https://www.patienttrak.net/university-of-maryland-chooses-patienttrak-for-contactless-covid-19-testing/

Technology is making things so much easier. Especially for businesses and even for medical institutions.  One of the things that are making things easier for personnel and patients are the virtual waiting rooms. But not everyone is making use of these waiting rooms. This is because they are unfamiliar with it and because they don’t have all the information about it. These are all the information that you need to know about these waiting rooms so that you can consider getting your own one.  What are virtual waiting rooms? The first thing that you need to know is what are these online waiting rooms? This is actually software where you are using online to check-in. Meaning that you don’t physically going to the practice to say that you are ready for your appointment and that you are going to sit and wait for until the doctor is ready for you. You are checking in on the software, waiting in your car, in the park, or doing shopping until it’s time to see the doctor

PatientTrak is a cloud-based visibility solution that provides patient tracking, flow, text messaging, communications and sign-in all to help you reduce wait times and improve staff efficiency and patient satisfaction. Please visit : https://www.patienttrak.net/products-solutions/patient-flow-solutions

Registration, Patient Tracking, and Productivity System – Manage the registration process effectively. Identify the average time it takes to register patients and track which resources are registering patients more efficiently. Eliminate phone calls to other departments and easily manage patient “handoffs” to Outpatient Services. Improve patient satisfaction by reducing wait time, eliminating patient misplacement or oversights, and monitoring lobby and departmental waiting queues.   For more information please visit: https://www.patienttrak.net/products-solutions/patient-flow-solutions

Managing patient flow is critical to patient satisfaction. PatientTrak offers patient flow solutions which can be used in any healthcare setting needing to manage the patient flow process.  Our solutions are used to visual flow, identify bottlenecks and help facilities improve patient flow.  From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. For more information please visit: https://www.patienttrak.net/products-solutions/patient-flow-solutions

PatientTrak features Virtual Waiting Room technology that provides a contactless arrival for your patients. This video shows you how our technology can be deployed to provide a Virtual Waiting Room and social distancing for your patients. Please visit us: https://www.patienttrak.net/products-solutions/virtual-waiting-room/  

With the technology that is improving, our lives are getting more modern. Everything is getting easier and we are using the internet and computers for everyday tasks.   This isn’t any different when it comes to medical institutions. Medical online reputation management software is now the latest technology that we can use to make our lives easier. But, you need to make sure that you know as much as possible about this software first. This is what this article is all about.  Why is this something that every medical institution should consider? The first thing that you need to know is if healthcare online reputation management is something that you as a physician should consider.  What is this software, and why is this something that you need to consider? The management software is something that can make the lives of the staff and patients are a lot easier. Making sure that your medical practice or clinic can be found online. Different types of this software offe

  System adds PatientTrak application to virus prevention toolkit   At University Hospitals (UH) patient safety is the highest priority during the COVID-19 pandemic. Now, UH patients have an additional option to reduce the risk of virus transmission. PatientTrak is a virtual waiting room that enables the patient to communicate effectively with staff so they can arrive at their appointment on time while avoiding an in-person waiting room. PatientTrak is not a traditional smartphone app and there is nothing for the patient to download. Patients receive a text with a link that alerts staff that they have arrived and enables real-time status updates and communication between staff and the patient. More than 10,000 patients used the tool across the UH system the first day it was implemented.   PatientTrak is an application that: Provides patients with an appointment reminder via text 90 minutes prior to their scheduled appointment Allows patients to remain safely in their ve

 Sitting in the waiting room, waiting for your doctor isn’t much fun. Especially if you are not feeling well and you aren’t in the mood for chatting with other patients. Or, you have a contagious illness and you don’t want to infect the other patients, but you still need to see the doctor.  This can be hard for everyone going to see the doctor. The waiting in the waiting room. However, with the virtual waiting room, this isn’t something to worry about anymore. You can wait in the car, or even wait at home if the doctor is behind schedule. And, you don’t need to worry about missing your appointment. This is some essential information for those that don’t know everything about virtual waiting rooms. To show how beneficial it actually can be. What is a virtual waiting room? Firstly, what is a virtual waiting area? This can be confusing if you don’t understand the concept correctly? This is where you are checking in at the doctor’s practice, without actually being there. You check-in onlin

Patient Kiosk to replace paper sign in sheets, and easily manage patient flow. Web based check-in solution for medical and healthcare facilities. Please visit: https://www.patienttrak.net/products-solutions/patient-sign-in-kiosk

  There are multiple benefits associated with leveraging a single, consolidated patient engagement solution . Below we will discuss why it’s best to ditch the one-off patient engagement tools that have become the norm in healthcare for a single patient engagement solution that drives patient satisfaction.  Reduce Costs When we talk about consolidating patient engagement solutions, it’s simple to see that implementing one software solution will be less expensive than using multiple solutions. Let’s dive deeper into the real cost-saving benefits of consolidating patient engagement systems . In order to provide a comprehensive patient engagement solution that contains all the features patients require, healthcare organizations often leverage multiple solutions. Many patient engagement systems provide just one or two features, such as bill pay, a patient portal, self-scheduling, appointment reminders, surveys, telehealth/telemedicine, and care-gap/recall vendors. It’s easier

  Making sure that you don’t have anything to hide? Especially in the business world. Is this a good thing or a bad thing? It really depends on how honest you are and what quality service you are delivering. This is also something to consider when it comes to physician transparency. Some are saying that this is a good thing, while others are saying that this is a bad thing. But, what is the truth? And, is it really as beneficial to physicians as what people think? These are the pros and cons of transparency. What is physician transparency? Firstly, what are healthcare surveys and doctor’s visibility? This is a question that people are asking a lot. It is truthful communication between a doctor and patient. And, it is getting done online, via a survey or reviews. No payments are going from doctor to patient so that the patient is only giving positive feedback. All communications are done online, where everyone is seeing what patients are thinking about the practice. Maki

 What is a healthcare digital front door? The latest disruptive technology to hit the healthcare industry is the “digital front door.” Healthcare organizations such as Intermountain Healthcare and Baylor Scott & White have already implemented a digital front door strategy in the form of a modern patient app. There are multiple definitions of the digital front door. Healthtech Magazine offers the following definition: “The digital front door is an integrated digital strategy for engaging patients at every step along their healthcare journey.” John Lynn, founder of HealthcareScene.com stated, “I think we’re actually seeing two new digital front doors happening in healthcare: the Patients’ Entrance to Healthcare and Digital Check-In.” No matter the source, everyone agrees that a healthcare digital front door is a key part of one’s patient engagement strategy, which focuses on an enhanced digital experience. “The digital front door is not just a patient portal or website with a suite o

  What do you do when you are getting good or bad service? Some people just don’t buy there again, or don’t make use of their services again. However, what happens when you are getting really great or bad service from a medical institution? You can write a physician survey to make sure that everyone knows the type of service that you have gotten from the physician that you have visited. There is one thing that you need to remember. That is that you need to write the survey or review it correctly. There is also a couple of things that you need to consider when you are reading these reviews in order for you to get the right information. These are the things that you need to consider when it comes to writing and reading the medical institution’s reviews and comments. Why is writing surveys and reviews important? A question that you might have is why is physician review management and reviews so important. Especially when it comes to medical institutions? It is important be

We normally think that only huge businesses should make use of the internet to increase their reputation. However, this isn’t the case. Any type of business should consider using the internet to their advantage to get reviews and comments about their business. This includes doctor’s practices and medical institutions as well. Many think that this isn’t necessary for doctors to make use of medical online reputation management software to get reviews and information about their practice. But it isn’t the case. There are many reasons why using this software for medical institutions is important as well. This is some essential information about this software and why this is something that doctors should consider using. The Reputation of doctors do matter   Did you ever think that doctors and medical institutions like clinics and hospitals need to do marketing as well? That their reputation does matter just as much as other businesses? This is the truth. You won’t just go to

 It can be argued that emotional support from loved ones during  illness  or  injury  can speed up the rate of recovery. But this is not a luxury medical professionals can afford their patients in the current environment. The stress of isolation not only takes its toll on the patient but also the patient’s loved ones. The inability to see and connect with hospitalized friends and family members in-person can significantly increase rates of stress and anxiety. Healthcare professionals are forced to carry out a balancing act of doing what’s right for the patient and what’s right for the general population. Healthcare organizations should try to provide patients with a stress-free environment and peace of mind for the patient’s loved ones. Below we discuss the best zero visitor practices to maintain patient satisfaction during COVID-19. Communicate the Zero Visitor Policy In order to avoid any surprises, ensure your patients are well aware of the  zero visitor policy  far i

  Rated number one for safety, quality and patient satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and across the Treasure Coast    region. Recognized as the region’s only independent, not-for-profit hospital, Jupiter Medical Center offers a comprehensive continuum of inpatient and outpatient healthcare services, expertise and specialties, including orthopedics and spine care, cancer care, cardiac and vascular care, comprehensive stroke, obstetrics & maternity care, pediatrics, emergency care as well as diagnostic imaging, screening, testing and urgent care. PatientTrak was chosen by Jupiter to provide the inbound and outbound messaging to create a virtual waiting room for their patients.  Patients receive a link to click when they are in the parking lot and staff sends them text messages directing them when to enter the facility and where to go.  This is not only efficient but also maintains the safet

Social Distancing COVID-19 has created the need for new patient flows and healthcare visitor management. PatientTrak Text Messaging , Online Reservation and Text to Sign-In solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen. Outpatient centers are changing or eliminating waiting rooms and leveraging technology to maintain patient social distancing, while communicating patient status to family members. PatientTrak allows facilities to implement flexible sign-in, communication and flow options that meet their changing needs. Source By: https://www.patienttrak.net/products-solutions/virtual-waiting-room

Patient Kiosk to replace paper sign in sheets, and easily manage patient flow.  Web based check-in solution for medical and healthcare facilities. For More Information  Please Visit https://www.patienttrak.net/products-solutions/patient-sign-in-kiosk/

As the healthcare industry returns to scheduling a full slate of outpatient and elective services, many facilities are grappling with how to create and maintain social distancing for their patients. Traditionally, community laboratories have prided themselves on offering their services without the need for an appointment. They strive to provide convenient and quality services for their patients and referral sources without the burden of scheduling appointments. All of this has changed with COVID-19. Laboratory patient service centers can no longer risk having multiple patients arrive unannounced and are moving to online self-scheduling platforms to separate patients from each other. PatientTrak has developed a robust online, patient self-schedule function and our lab customers across the country are using it to schedule patients for all of their lab services. The self-scheduling includes mobile arrival notification as well as appointment cancellation. Commun

You might have heard about using software online to market your business and to make it possible for customers and clients to review your business, product, or service. But, did you know that there is physician review management software as well? That medical institutions are making use of the same type of software to get reviews and recommendations from patients. The thing is that there are different types of management software. If you are only making use of the best review management software, these are the benefits that you are going to get from it. Patients will be able to review your practice online Firstly, the most important reason for using the best software is that your patients will be able to write reviews about your practice online. And, if the reviews are positive, it will ensure that you are going to get new patients to the medical practice. With negative reviews, you can also make something positive out of it. You will be able to turn the negative into

Every business needs software where clients can tell a company how good or bad the service was that they received there. A place online where they can give some advice and make sure that other clients know what they can expect from the company. This is actually the same when it comes to medical practices and institutions. And, this is why there is medical online reputation management software that can be used to get the opinion, reviews, and recommendations from patients. But, the one thing that every medical practice manager and the owner needs to know is that finding the right software might be harder than what you thought. This is why this guide is essential to remember. Do your research first Before you can just start using the first and best software, you need to do research first. There are many different doctor’s online reputation management software available. There are even some of this software for free. However, you don’t want to use the free ones. You want

The PatientTrak Online Reservation solution allows your patients to view accurate wait times, get into the queue and schedule appointments right from your website. PatientTrak equips urgent care centers, labs, immediate care providers, health centers, emergency departments and clinics by letting patients self-schedule online, know their wait time and wait to be seen wherever it is most convenient for them. Unclear and long wait times can lead to dissatisfied patients and lost revenue.  PatientTrak provides real-time information about your facility, wait time and capacity giving patients convenient options to commit to your care.  This provides a seamless patient experience as well as automated booking for the clinic. Features Text message patient with status updates Provide current wait time on your website Multiple facilities – Steer patients to the facility with the shortest wait time Convenient options for patients to commit to your care facility Improve

Akron Children’s Hospital is ranked among the best children’s hospitals by U.S. News & World Report.  Akron has partnered with us to create a virtual waiting room for their patients.  The solution utilizes an integration between PatientTrak and Epic to create a unique workflow and communication process for managing patients outside of the facility. This integration is created using the PatientTrak App in the Epic App Orchard. Patients receive a text message prior to their appointment that allows them to sign-in from outside the facility.  Staff is aware that the patient is in the parking lot and can text them when they are ready for them to come inside. With two hospitals in northeast Ohio and 50 urgent, primary and specialty care locations and more than a million patient visits a year, Akron Children’s has been leading the way to healthier futures for children through quality patient care, education, advocacy, community service and medical discovery since 1890. Sou

Social Distancing COVID-19 has created the need for new patient flows and healthcare visitor management. PatientTrak  Text Messaging ,  Online Reservation and Mobile Sign-In  solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen. Outpatient centers are changing or eliminating waiting rooms and leveraging technology to maintain patient social distancing, while communicating patient status to family members. PatientTrak allows facilities to implement flexible sign-in, communication and flow options that meet their changing needs. Source By: https://www.patienttrak.net/virtual-waiting-room/

There are too many people out there that don’t know what the healthcare online reputation management is all about. This is software that any medical institutions can use to make sure that their patients are satisfied about the institution and the overall service they have gotten. It is also a great tool for the doctors to see what their patients are thinking about the practice and their service that they are delivering. Then, they will know what they can change to make it a better experience for all patients.

Everyone is looking for reviews and recommendations online. Especially, when they are looking for a new service to use. It doesn’t matter if you are looking for a product, a service, or want to use a website. This is the same for people that are looking for medical institutions as well. This is why there are so many different doctor’s surveys online. Make sure that you can get all the right information before you are going to a new medical practice, or even clinic for treatment. These are somethings that you need to know when it comes to the surveys about doctors and other medical institutions. Why should you make use of doctor surveys after a doctor’s visit? Why should you make use of a doctor’s survey after a doctor’s visit? You need to make sure that you are telling other people about your experience. This doesn’t matter if this is a good or bad experience that you’ve got. You should not that the diagnose that you received influences the review that you are writ