Skip to main content

Posts

Showing posts from 2021

Statutory Violations Not Enough to Give Rise to a Cause of Action for Class Actions says U.S. Supreme Court

  The Supreme Court’s recent decision in   Trans Union v. Ramirez   has narrowed Article III standing by making it more difficult for plaintiffs to initiate class action lawsuits against corporate defendants who violate federal statutes.  Here, the Court found that violation of a federal statute alone does not give rise to the level of a “concrete injury” for a plaintiff’s Article III standing.  The plaintiff must have suffered a “concrete injury” to have Article III standing in order to seek relief in a court of law.  This decision has serious consequences for tort class action   lawsuits   and corporate activities in general.   Details of the case TransUnion is a credit reporting agency that compiles personal and financial information about individual consumers and creates a consumer report that is sent to third party companies to determine the consumer’s creditworthiness.  TransUnion had an add-on to their product called the OFAC Name Screen Alert that was available for third party

Doctor Ratings Reviews

 Managing your online reviews and understanding your online presence is easy with PatientTrak.  Prioritize and respond to negative commentary while promoting positive feedback and turning satisfied patients into brand champions.   PatientTrak is critical tool for any physician reputation management program. Please visit : https://www.patienttrak.net/review-site-monitoring/

CBD in Skincare – Everything to Know

  CBD is  everywhere . Even pets are getting in on the action. But now that CBD is in everything from hand lotion to dog treats, skincare companies are starting to market facial skincare that features CBD. So is it worth the hype? Is it even safe for skin? Here's everything you need to know. What the heck is even CBD? CBD stands for cannabidiol, and it is a compound that's derived from the hemp plant. However, it won't get you high, unfortunately—that's left to THC, another portion of cannabis. CBD is usually found in oil form and can be easily eaten when added to any food or put in lotions and spread on the skin. What does CBD do? The most significant evidence points to alleviating seizures. CBD is also used for pain and addiction relief as well as stress alleviation. There's even talk of it aiding cancer-related side effects. But to be honest, because CBD is relatively new, there hasn't been enough research performed to provide absolute evide

Healthcare Reputation Management

What exactly is the check-in software from the healthcare reputation management software? You need to know this, in order to understand why this is important to have. For more reasons than just to keep patients safe during the pandemic.   With the software, patients can check-in online, instead of physically going to the practice to check-in for their appointment. They can wait in their vehicles, in the nearest park, or even at home until it’s their time to see the doctor. Then, they are going into the practice, directly to the doctor. They don’t get into contact with any patients that might be sick.

Patient Sign In Kiosk from PatientTrak

  When it comes to the patient check-in software, it is important to find and use the right software. Some software isn’t as trustworthy as what you might hope for. Meaning that the alerts and messages for going to the doctor might not be effective. This is why you need to make sure that you are researching before you are buying this software for your medical practice or medical institution. The higher the quality of the software, the more effective it will be. And, you will not have a waiting room full of patients. You can ask around to find the right software with the best reviews. Normally, the best software will not be the free ones you can download from the web.

Virtual Waiting Room

COVID-19 has created the need for new patient flows and healthcare visitor management.     PatientTrak Text Messaging, Online Reservation and Text to Sign-In arrangements can be utilized to make a virtual waiting room and direct patients to sign-in from outside the office, and illuminate them when they are fit to be seen. Outpatient focuses are changing or disposing of waiting rooms and utilizing innovation to keep up with patient social removing, while at the same time imparting patient status to relatives.

Patient Check-in Software And The Pandemic

  When the pandemic struck during 2020, our lives changed dramatically. Everything isn’t what it was and we have a new normal to live by. This is why many medical practices consider making use of the patient check-in software. This is making social distancing and protection against the virus so much easier. The only problem is that there are still many medical practices and institutions that don’t make use of this software. Mostly because they don’t know what the software is, the benefits and why it’s so important with the pandemic. These are some of the essential information about the software and why every medical institution should consider it. What is patient check-in software?   What exactly is the check-in software from the healthcare online reputation management software? You need to know this, in order to understand why this is important to have. For more reasons than just to keep patients safe during the pandemic. With the software, patients can

Doctor surveys. Everything you need to know

When you are looking for a product or a service, you are normally reading reviews and surveys that people filled in about the product. This is the only way that you can make sure that you are getting value for money. When it comes to medical practices, there are people that are doing the same. They are reading as many doctor surveys as possible to ensure that they are going to the right doctor or clinic. But, because there are so many people that don’t know much about these surveys, we are going to give you all the information you need to know. What are doctor surveys? It’s important to understand the surveys that you can get from different patient surveys companies . These surveys are actually nothing more than reviews. Reviews about the practice, the doctor, and the service that you are getting from them. This is beneficial to everyone involved. From the doctor working at the practice, the personnel, and the patients. It gives everyone an insight about what people think about the pra

Patient Flow Solutions

Managing patient flow is critical to patient satisfaction. PatientTrak offers patient flow solutions which can be used in any healthcare setting needing to manage the patient flow process. Our solutions are used to visual flow, identify bottlenecks and help facilities improve patient flow. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable.  

Why Patient Satisfaction Matters Beyond Quality of Care

  Patients choose where they go for care. The number one driver for patient satisfaction is perceived wait times measured against expectations. Facilities that do not provide visibility into their patient flow cannot manage or improve it. This results in lower physician and facility online reviews, lower reimbursement, weakening of the brand and decreased new patient acquisition. Leading healthcare providers are taking patient satisfaction seriously as patient expectations are now changing. Facilities are streamlining the registration process, measuring patient wait times from door to discharge and proactively gaining insight into the patient experience post discharge.  Technologies like PatientTrak.net allow healthcare facilities to measure and manage wait times, streamline patient flow, improve staff efficiency and manage their online reputation. Patients register through a kiosk upon arrival allowing wait times to be measured at each step of the process. Pa

American Dental Partners Chooses PatientTrak to Improve Patient Satisfaction

 Lumin Medical LLC, a leader in patient satisfaction solutions, announced it is now providing online reputation management and patient satisfaction surveys to American Dental Partners (ADPI), one of the nation's leading business partners to dental group practices.  ADPI is affiliated with nearly 300 dental practice locations, representing over 650 dentists in 21 states.  After an initial pilot program, ADPI has now rolled out PatientTrak across its entire nationwide network.  PatientTrak is providing ADPI a suite of cloud-based solutions and reporting tailored to their business operations and patient needs including:    Review Site Monitoring – PatientTrak automates the collection and display of all of ADPI's dentist and location reviews including stars and comments from all of the major online review sites. They are able to manage and respond to reviews in real-time across their entire network.    Automated Patient Satisfaction Surveys – This HIPAA compliant su

Why Patient Surveys Are Essential to Patients And Physicians

This is the same with physician practices. Where patient surveys are done online by patients, they can be read by the physicians and other patients. The question that you might have, is why this is so essential to have patient surveys. New patients know what physician to go to People new in town are always looking for the best physician to go to. And, it can be harder than you might think. There might be a couple of practices that you can go to, but not all of them are recommended. This is why the patient surveys are so great. It is a great tool that new patients can use to know what physician they can go to. Which practice patients are recommending. And, what physicians aren't recommended at all. This is making it easier to find a doctor that you can actually trust with the health of your family. Physicians know what problems there is in their practice Physicians are also reading these comments and recommendations. Making it easier to know how patients are feel

Featured Product of the Week: Mabeob Bag

  Featured item of the week is our Mabeob Bag . Summer fun can turn to summer chaos. You’re going from one activity to another, in and out of the house, traveling, mobile, on the move. Which is great, you’re making the most of the daylight, weather, and Summer Fridays. Eventually, something ends up being left behind or lost. How to keep it all together when you are all over the place?  Soon’s Mabeob Bag is the answer. Mabeob means magic in Korean and our toiletry bag is magic at keeping all your necessities together and portable. Headed for a weekend getaway? This bag is easily packable size for toiletries needed on any trip. Going from work to the beach? Store your sunscreens in this for your desk/car. Even better, the Mabeob Bag is useful year round.   Mabeob Bag organizes your favorite korean skincare product in one place. Store your masks, eye patches, and lip patches neat and tidy. All your essentials in one place is like having your own magic Mary Poppins bag where

Surveys are the Best Measure of Patient Satisfaction

  We all are regularly asked to complete surveys on the products and services we purchase almost every time we make a purchase.  Sometimes we respond, other times we do not for any number of reasons. Manufacturers and service providers send surveys as a way to collect customer feedback and ultimately improve their business.  They would never intentionally send a survey to someone who was not their customer as it wouldn’t make sense and would falsify their results. Recent studies and a recent article in the Washington Post  show that fake reviews are common in the healthcare industry.  Fake Review Watch, a consumer watchdog site, has found dozens of Facebook groups where businesses, including medical practices, buy and sell fraudulent reviews. Curtis Boyd, CEO and founder of Objection, which specializes in identifying fake business reviews, said that about 20 percent of business reviews in the healthcare industry, including physician reviews, have suspicious review

Patient check-in software benefits

Sitting in a waiting room, waiting for your appointment with the doctor can be so frustrating. This is one of the things that patients hate the most. This is why there are so many good things about the patient check-in software. Benefits that are making going to the doctor so much easier and faster. For those physicians that are still wondering if you should consider using a check-in system, these benefits will assist you in choosing this option for your medical practice. No overcrowding in the waiting room   One of the most frustrating things in a doctor’s waiting room is when it is overcrowded with patients. Other sick people can make you even feel sicker. Not only will overcrowding give you a bad review on doctor online reputation management software, but you will not have happy patients. If you are feeling sick and are going to the doctor, the last thing that you are in the mood for is a noisy waiting room. And, you might not even get a seat to sit on. Standing when you are

Case Studies

  PatientTrak visibility solutions are used in a wide variety of applications across all medical specialties including outpatient centers, laboratories, medical offices, oncology, radiology, surgery, emergency, transplant, rheumatology, diagnostics, dermatology, urgent care and many others. Here are a few case studies on how our customers use PatientTrak: Type: Large academic medical center and healthcare delivery system Specialties Using PatientTrak:  Emergency, Main Admissions, Cancer Center, Transplant, CT, EMS, Radiology, Pediatrics, Heart Institute, others. Applications:  Patient tracking, flow management, kiosk check-in, text messaging, billing/processing, public screens, dashboard, advanced metrics/reporting, schedule integration. Patients Served by PatientTrak:   Over 4000 patients daily   Type: Diagnostic laboratory company affiliated with large health systems: Advocate Health Care and Aurora Health Care Installation:   Over 35 patient service centers and out

Visionary Telehealth: The Future of Virtual Doctor Visits

In the post-pandemic world, telehealth has become a vital component of a comprehensive patient engagement solution. Although many healthcare companies have now resumed in-house appointments, most doctors have expressed interest in continuing to use telehealth , especially for the management of patients with chronic disease or other ongoing issues. Additionally, one study showed that nearly 75% of patients who utilized telehealth services were more likely to choose telehealth again over an in-person visit.  A valid telehealth solution is more than just a video call with a provider. Patient expectations, technological advances, HIPAA, and insurance requirements continue to influence the telehealth experience for both the patient and the healthcare provider. As companies move forward, it is important to look at what makes telehealth such a valuable feature and to continue shaping virtual doctor visits through the technology available at our fingertips. A telehealth solution