PatientTrak

We are pleased to publish a new case study that proves a direct link between lobby wait time and overall patient satisfaction.  PatientTrak is built on helping our customers measure, monitor and improve patient satisfaction and this new study shows how important wait time is for their patients. Star ratings show a full point decrease with every additional ten minutes of lobby wait time beyond the average 42-minute lobby wait time. Source by: https://www.patienttrak.net/new-patienttrak-study-patient-satisfaction-is-highly-correlated-to-lobby-wait-time

We are excited to announce our new text automation solution.  Text messages can be sent to patients, staff or family members automatically based on activity changes, area moves and time thresholds.  Receive text messages upon patient arrival, status or location change and wait time.  Staff can stay mobile and track patients without going to a workstation. Resource By: https://www.patienttrak.net/text-automation-is-here/

We are please to announce that PatientTrak has been chosen as the patient tracking solution for the Sara Cannon Cancer Center, the Cancer Institute of HCA Healthcare.  Sarah Cannon’s cancer programs include individualized patient navigation provided by oncology-trained nurses, more than 1,100 stem cell transplants performed annually throughout the Sarah Cannon Blood Cancer Network, hundreds of clinical trials, and molecular profiling capabilities. Through its services, Sarah Cannon is providing state-of-the-art cancer care close to home for hundreds of thousands of patients, a number unmatched by any single cancer center. Source By: https://patienttrak.wordpress.com/2020/02/07/hca-chooses-patienttrak/