Introducing the Patient Experience Platform

PatientTrak launches the most comprehensive, enterprise-wide patient feedback platform available in the healthcare industry. Capturing feedback from any source and turning it into actionable information is the key to improving patient satisfaction. PatientTrak is the only solution that includes listings management, review monitoring, automated and customizable surveys, benchmarking, natural language processing, a category identification, task management, and transparency all built around the patient experience.

Resource By: https://www.patienttrak.net/introducing-the-patient-experience-platform

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Patient Sign In

Patient Kiosk to replace paper sign in sheets, and easily manage patient flow. Web based check-in solution for medical and healthcare facilities. For More Information Please Visit https://www.patienttrak.net/products-solutions/patient-sign-in-kiosk/

Appointment Reminders

“No show” patients disrupt your operations and cost you money. PatientTrak’s Appointment Reminder solution allows you to bring in your schedule and send automated text message appointment reminders to reduce “no-shows” and increase revenue. Using PatientTrak you can create an unlimited number of messaging campaigns and send messages to specific patient groups. Include Appointment Date, Time, Type, and Doctor in the patient message for additional clarity. 94% of 29-64 year-olds use a mobile phone. 90% of all text messages are viewed within three minutes. There is no other communication method that even comes close to engaging more people than text messaging. Patients appreciate text reminders and they increase their engagement in the healthcare process. Replace telephone calls with more effective texting that saves significant staff time. Resource By: https://www.patienttrak.net/products-solutions/appointment-reminders

Why Online Reputation Management Matters and How Patient Surveys Can Help You-management

Patients can no longer be seen as individuals . In fact, they are the lifeblood that sustains any modern healthcare practice. Therefore, your online reputation needs to reflect a positive image that keeps patients coming back (when they’re sick) and recommending you to friends, family, and online connections. Is medical online reputation management that big a deal? There’s so much more to medical online reputation management than meets the eye. In recent years your online presence can be the difference between success and failure for just about every industry. More and more patients are no longer going to their local practice because “it’s where they’ve always gone.” Nowadays, people have more choice than ever thanks to the advancement of the internet. It’s because of this that people are taking the time to research their healthcare professionals. Therefore, when they come online and come across your practice, you want to make sure you come across in the best possib...

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