Houston Methodist Hospital, the system’s flagship, is consistently listed among U.S. News & World Report’s best hospitals, has expanded its use of PatientTrak.net by adding patient text messaging to its Emergency Department. The text messaging system is being used in various ways to communicate with patients, letting them know status and when staff is ready to take them into treatment areas. Houston Methodist uses PatientTrak.net to track thousands of daily patient visits throughout dozens of departments and facilities in the greater Houston area.
Founded in 2006, PatientTrak is the leading provider of visibility solutions that drive patient satisfaction. PatientTrak’s cloud-based visibility solutions including Visit Flow, Online Reputation and Patient Engagement are used by healthcare organizations to reduce wait times, build their brand, and improve patient satisfaction.
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