PatientTrak

COVID-19 has created the need for new patient flows and healthcare visitor management.     PatientTrak Text Messaging, Online Reservation and Text to Sign-In arrangements can be utilized to make a virtual waiting room and direct patients to sign-in from outside the office, and illuminate them when they are fit to be seen. Outpatient focuses are changing or disposing of waiting rooms and utilizing innovation to keep up with patient social removing, while at the same time imparting patient status to relatives.

  When the pandemic struck during 2020, our lives changed dramatically. Everything isn’t what it was and we have a new normal to live by. This is why many medical practices consider making use of the patient check-in software. This is making social distancing and protection against the virus so much easier. The only problem is that there are still many medical practices and institutions that don’t make use of this software. Mostly because they don’t know what the software is, the benefits and why it’s so important with the pandemic. These are some of the essential information about the software and why every medical institution should consider it. What is patient check-in software?   What exactly is the check-in software from the healthcare online reputation management software? You need to know this, in order to understand why this is important to have. For more reasons than just to keep patients safe during the pandemic. With the software, pat...

When you are looking for a product or a service, you are normally reading reviews and surveys that people filled in about the product. This is the only way that you can make sure that you are getting value for money. When it comes to medical practices, there are people that are doing the same. They are reading as many doctor surveys as possible to ensure that they are going to the right doctor or clinic. But, because there are so many people that don’t know much about these surveys, we are going to give you all the information you need to know. What are doctor surveys? It’s important to understand the surveys that you can get from different patient surveys companies . These surveys are actually nothing more than reviews. Reviews about the practice, the doctor, and the service that you are getting from them. This is beneficial to everyone involved. From the doctor working at the practice, the personnel, and the patients. It gives everyone an insight about what people think about the pra...

Managing patient flow is critical to patient satisfaction. PatientTrak offers patient flow solutions which can be used in any healthcare setting needing to manage the patient flow process. Our solutions are used to visual flow, identify bottlenecks and help facilities improve patient flow. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable.  

  Patients choose where they go for care. The number one driver for patient satisfaction is perceived wait times measured against expectations. Facilities that do not provide visibility into their patient flow cannot manage or improve it. This results in lower physician and facility online reviews, lower reimbursement, weakening of the brand and decreased new patient acquisition. Leading healthcare providers are taking patient satisfaction seriously as patient expectations are now changing. Facilities are streamlining the registration process, measuring patient wait times from door to discharge and proactively gaining insight into the patient experience post discharge.  Technologies like PatientTrak.net allow healthcare facilities to measure and manage wait times, streamline patient flow, improve staff efficiency and manage their online reputation. Patients register through a kiosk upon arrival allowing wait times to be measured at each step...

 Lumin Medical LLC, a leader in patient satisfaction solutions, announced it is now providing online reputation management and patient satisfaction surveys to American Dental Partners (ADPI), one of the nation's leading business partners to dental group practices.  ADPI is affiliated with nearly 300 dental practice locations, representing over 650 dentists in 21 states.  After an initial pilot program, ADPI has now rolled out PatientTrak across its entire nationwide network.  PatientTrak is providing ADPI a suite of cloud-based solutions and reporting tailored to their business operations and patient needs including:    Review Site Monitoring – PatientTrak automates the collection and display of all of ADPI's dentist and location reviews including stars and comments from all of the major online review sites. They are able to manage and respond to reviews in real-time across their entire network.    Automated Patient Satisfaction Surv...

This is the same with physician practices. Where patient surveys are done online by patients, they can be read by the physicians and other patients. The question that you might have, is why this is so essential to have patient surveys. New patients know what physician to go to People new in town are always looking for the best physician to go to. And, it can be harder than you might think. There might be a couple of practices that you can go to, but not all of them are recommended. This is why the patient surveys are so great. It is a great tool that new patients can use to know what physician they can go to. Which practice patients are recommending. And, what physicians aren't recommended at all. This is making it easier to find a doctor that you can actually trust with the health of your family. Physicians know what problems there is in their practice Physicians are also reading these comments and recommendations. Making it easier to know how patients are feel...