PatientTrak

  System adds PatientTrak application to virus prevention toolkit   At University Hospitals (UH) patient safety is the highest priority during the COVID-19 pandemic. Now, UH patients have an additional option to reduce the risk of virus transmission. PatientTrak is a virtual waiting room that enables the patient to communicate effectively with staff so they can arrive at their appointment on time while avoiding an in-person waiting room. PatientTrak is not a traditional smartphone app and there is nothing for the patient to download. Patients receive a text with a link that alerts staff that they have arrived and enables real-time status updates and communication between staff and the patient. More than 10,000 patients used the tool across the UH system the first day it was implemented.   PatientTrak is an application that: Provides patients with an appointment reminder via text 90 minutes prior to their scheduled appointment Allows patients to remain...

 Sitting in the waiting room, waiting for your doctor isn’t much fun. Especially if you are not feeling well and you aren’t in the mood for chatting with other patients. Or, you have a contagious illness and you don’t want to infect the other patients, but you still need to see the doctor.  This can be hard for everyone going to see the doctor. The waiting in the waiting room. However, with the virtual waiting room, this isn’t something to worry about anymore. You can wait in the car, or even wait at home if the doctor is behind schedule. And, you don’t need to worry about missing your appointment. This is some essential information for those that don’t know everything about virtual waiting rooms. To show how beneficial it actually can be. What is a virtual waiting room? Firstly, what is a virtual waiting area? This can be confusing if you don’t understand the concept correctly? This is where you are checking in at the doctor’s practice, without actually being there. You check...

Patient Kiosk to replace paper sign in sheets, and easily manage patient flow. Web based check-in solution for medical and healthcare facilities. Please visit: https://www.patienttrak.net/products-solutions/patient-sign-in-kiosk

  There are multiple benefits associated with leveraging a single, consolidated patient engagement solution . Below we will discuss why it’s best to ditch the one-off patient engagement tools that have become the norm in healthcare for a single patient engagement solution that drives patient satisfaction.  Reduce Costs When we talk about consolidating patient engagement solutions, it’s simple to see that implementing one software solution will be less expensive than using multiple solutions. Let’s dive deeper into the real cost-saving benefits of consolidating patient engagement systems . In order to provide a comprehensive patient engagement solution that contains all the features patients require, healthcare organizations often leverage multiple solutions. Many patient engagement systems provide just one or two features, such as bill pay, a patient portal, self-scheduling, appointment reminders, surveys, telehealth/telemedicine, and care-gap/recall vendors. It’...

  Making sure that you don’t have anything to hide? Especially in the business world. Is this a good thing or a bad thing? It really depends on how honest you are and what quality service you are delivering. This is also something to consider when it comes to physician transparency. Some are saying that this is a good thing, while others are saying that this is a bad thing. But, what is the truth? And, is it really as beneficial to physicians as what people think? These are the pros and cons of transparency. What is physician transparency? Firstly, what are healthcare surveys and doctor’s visibility? This is a question that people are asking a lot. It is truthful communication between a doctor and patient. And, it is getting done online, via a survey or reviews. No payments are going from doctor to patient so that the patient is only giving positive feedback. All communications are done online, where everyone is seeing what patients are thinking about the practice. ...

 What is a healthcare digital front door? The latest disruptive technology to hit the healthcare industry is the “digital front door.” Healthcare organizations such as Intermountain Healthcare and Baylor Scott & White have already implemented a digital front door strategy in the form of a modern patient app. There are multiple definitions of the digital front door. Healthtech Magazine offers the following definition: “The digital front door is an integrated digital strategy for engaging patients at every step along their healthcare journey.” John Lynn, founder of HealthcareScene.com stated, “I think we’re actually seeing two new digital front doors happening in healthcare: the Patients’ Entrance to Healthcare and Digital Check-In.” No matter the source, everyone agrees that a healthcare digital front door is a key part of one’s patient engagement strategy, which focuses on an enhanced digital experience. “The digital front door is not just a patient portal or website with a sui...