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Health Information Security and Privacy Policy

Lumin Medical, LLC has adopted this Health Information Security Policy to comply with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), as amended by the Health Information Technology for Economic and Clinical Health Act (“HITECH Act”) (hereinafter “HIPAA”); the Department of Health and Human Services (“DHHS”) security and privacy regulations; other federal and state laws protecting confidentiality of health information, and business associate contracts that we have entered into; and the Joint Commission on Accreditation of Healthcare Organizations accreditation standards, as well as our duty to protect the confidentiality and integrity of confidential medical information as required by law, professional ethics, and accreditation requirements. In addition, this Report Procedure Policy will assist Lumin Medical, LLC in fulfilling its obligation under the DHHS privacy regulations to mitigate damages caused by breach of individual privacy. All pers...

Dayton Children’s Hospital Chooses PatientTrak for Text Messaging

Dayton Children’s Hospital in Dayton, OH, the region’s largest facility dedicated to pediatric medicine, has selected the PatientTrak text messaging system to communicate status information to parents and caregivers.  Dayton is running the system from four different locations and sending text messages to direct patient families to the correct areas for healthcare services. Dayton Children’s is a 155 bed facility and one of only 46 freestanding children’s hospitals in the country. Resource by : https://www.patienttrak.net/dayton-childrens-hospital-chooses-patienttrak-for-text-messaging/

PatientTrak Selected as a Member of the GE Healthcare Centricity™ Partner Program

PatientTrak platform now compatible with Centricity EMR to provide patient relationship management Lumin Medical LLC, a leader in patient satisfaction solutions, announced that its PatientTrak Software is one of 14 approved solutions in the GE Healthcare Centricity Partner Program.  PatientTrak successfully completed all of the integration testing and is now officially compatible with Centricity.  GE Healthcare's Centricity Practice Solution customers can be assured that PatientTrak will work within their facility and that the combined solution will enable a host of new applications and benefits for their staff and patients. "We are very excited to have PatientTrak as a Centricity Partner," said Neeti Gupta, Director of ISV Marketing Programs at GE Healthcare.  "Our customers are requesting solutions to improve their patient satisfaction.  PatientTrak helps to meet this need," Gupta said. PatientTrak provides a suite of cloud-based solutions that help to...

Using patient survey companies for better and improved services

It is important to make sure that you are going to give the best service possible when you have a practice or you are management of a medical institution. There aren’t many ways to know for sure that your service that you delivered is of a high quality and if patients are satisfied. This is why it is essential to use all the tools that you can get. The one thing that you can use is to make use of patient survey companies to make it possible for patients to write reviews about the practice or medical institution. This way, other patients and you, will know exactly what services can be improved. Here are how using this service can ensure for a better and improved service: Able to cut out problem areas in the practice One of the most essential reasons why health care surveys are essential is so that it makes management aware of problem areas. This will make sure that they are able to cut all the problem areas out and to ensure that all patients are happy and satisfied. These might be sm...

What can patients review about?

The great thing about the physician online reputation management is the fact that patients don’t only have the chance to say what they are thinking about the practice, but they are also able to tell the doctors how they experience the waiting area and the other staff at the practice. Doctors don’t always know what is going on in the waiting room, and they will not be able to change something if they don’t know what is wrong. This is why patients are writing these reviews. To tell other patients why they should try this practice, and to let the doctors know if there are any problems that need attention. The benefits it will have for the medical practice When a medical institution is making use of the medical online reputation management software, there are a couple of benefits that it will have for the practice. This is a great platform for the patients and staff to communicate outside the practice and it is a great way to make sure that patients are aware about the service they ...

Medical online reputation management: The best way to take control

Many businesses are making use of the Internet to ensure that they are as successful as possible. The same can be done when you have a medical practice or a private clinic or hospital. There are many different methods that you can use, to ensure success. And, even medical institutions can make use of the internet. This is where medical online reputation management comes in. There your patients can leave comments that will make it easier for other patients to decide to use the practice or not. With these information you will be able to understand why this is something that is essential, when you have a practice or any other medical institution: What is online reputation management? There are too many people out there that don’t know what the healthcare online reputation management is all about. This is software that any medical institutions can use to make sure that their patients are satisfied about the institution and the overall service they have gotten. It is also a great tool fo...

Oaklawn Hospital Group Selects PatientTrak for Online Reputation Management

PatientTrak is pleased to call Oaklawn Hospital Group our customer!  Using PatientTrak, Oaklawn is now able to monitor all of their online reviews on sites like Google, Healthgrades, Vitals, RateMDs and others to measure their patient satisfaction.  PatientTrak is also keeping all of Oaklawn’s profile listings accurate and up to date so that their patients access the correct physician and location information online. Resource by : https://goo.gl/xAu936