Skip to main content

PatientTrak Selected as a Member of the GE Healthcare Centricity™ Partner Program

PatientTrak platform now compatible with Centricity EMR to provide patient relationship management




Lumin Medical LLC, a leader in patient satisfaction solutions, announced that its PatientTrak Software is one of 14 approved solutions in the GE Healthcare Centricity Partner Program.  PatientTrak successfully completed all of the integration testing and is now officially compatible with Centricity.  GE Healthcare's Centricity Practice Solution customers can be assured that PatientTrak will work within their facility and that the combined solution will enable a host of new applications and benefits for their staff and patients.

"We are very excited to have PatientTrak as a Centricity Partner," said Neeti Gupta, Director of ISV Marketing Programs at GE Healthcare.  "Our customers are requesting solutions to improve their patient satisfaction.  PatientTrak helps to meet this need," Gupta said.

PatientTrak provides a suite of cloud-based solutions that help to monitor, measure and improve patient satisfaction including:  

  • Patient Tracking – Improve patient flow, staff communication and workflow
  • Sign-in Kiosk – Patient sign-in touch screen, show wait time, patient queue, English/Spanish
  • Display Wait Time – Real-time wait information on your clinic website and ability to allow your patients to check in from the web
  • Text Messaging – Send status updates to staff, patients and family members
  • Appointment Reminders – Helps patients stay on track and also maximize revenue
  • Review Site Monitoring – See all your providers' online reviews/ratings
 Survey service also identifies practice advocates and encourages them to provide online reviews

  • Provider Transparency – Publishing survey results and testimonials directly to the practice website improves SEO and drives more traffic to physician webpages

"PatientTrak, when combined with Centricity Practice Solution, creates a complete patient relationship management platform that includes Visit Flow, Online Reputation and Patient Engagement services," said James Hermann, President and CEO of Lumin Medical.  "We look forward to bringing PatientTrak to GE Healthcare's Centricity Practice Solution customers and helping them significantly improve their patient satisfaction," Hermann said.

PatientTrak is the leading, HIPAA compliant patient feedback solution in the healthcare industry with services and software that deliver flow analytics, automated patient satisfaction surveys, brand marketing analytics, and integrated physician performance publishing solutions.  PatientTrak provides profile management and content tracking across all of the major physician review sites, including Healthgrades, Vitals, RateMDs, WebMD, Google, YP, Facebook, Twitter and Yelp.  PatientTrak helps healthcare operational and marketing leadership better understand the patient experience, so they can take steps to improve it. 

The cloud-based PatientTrak system is scalable and is being used in healthcare settings ranging from individual medical practices to the country's largest health systems. It is available for a low monthly subscription and does not require the purchase of any other software or hardware.

All PatientTrak components offer reporting capabilities that enable healthcare facilities to monitor and improve patient satisfaction levels.

Free trials and online demos of PatientTrak's technology are available. For additional information go to www.patienttrak.net, email info@patienttrak.net or call 1-888-766-2862.

About Lumin Medical LLC

Headquartered in Franklin, WI, Lumin Medical was founded in 2014. Lumin's flagship product, PatientTrak, is a cloud-based patient satisfaction platform that includes Visit Flow, Online Reputation and Patient Engagement services used by healthcare organizations to reduce wait times, build their brand, and improve patient satisfaction.

Resource by : https://goo.gl/kuty21

Comments

Popular posts from this blog

Patient Sign In

Patient Kiosk to replace paper sign in sheets, and easily manage patient flow.  Web based check-in solution for medical and healthcare facilities. For More Information  Please Visit https://www.patienttrak.net/products-solutions/patient-sign-in-kiosk/

Appointment Reminders

“No show” patients disrupt your operations and cost you money. PatientTrak’s Appointment Reminder solution allows you to bring in your schedule and send automated text message appointment reminders to reduce “no-shows” and increase revenue. Using  PatientTrak  you can create an unlimited number of messaging campaigns and send messages to specific patient groups. Include Appointment Date, Time, Type, and Doctor in the patient message for additional clarity. 94% of 29-64 year-olds use a mobile phone. 90% of all text messages are viewed within three minutes. There is no other communication method that even comes close to engaging more people than text messaging. Patients appreciate text reminders and they increase their engagement in the healthcare process. Replace telephone calls with more effective texting that saves significant staff time. Resource By:   https://www.patienttrak.net/products-solutions/appointment-reminders

Why Online Reputation Management Matters and How Patient Surveys Can Help You-management

Patients can no longer be seen as individuals . In fact, they are the lifeblood that sustains any modern healthcare practice. Therefore, your online reputation needs to reflect a positive image that keeps patients coming back (when they’re sick) and recommending you to friends, family, and online connections. Is medical online reputation management that big a deal? There’s so much more to medical online reputation management than meets the eye. In recent years your online presence can be the difference between success and failure for just about every industry. More and more patients are no longer going to their local practice because “it’s where they’ve always gone.” Nowadays, people have more choice than ever thanks to the advancement of the internet. It’s because of this that people are taking the time to research their healthcare professionals. Therefore, when they come online and come across your practice, you want to make sure you come across in the best possib...