New PatientTrak Study – Patient Satisfaction is Highly Correlated to Lobby Wait Time

We are pleased to publish a new case study that proves a direct link between lobby wait time and overall patient satisfaction. PatientTrak is built on helping our customers measure, monitor and improve patient satisfaction and this new study shows how important wait time is for their patients.

Star ratings show a full point decrease with every additional ten minutes of lobby wait time beyond the average 42-minute lobby wait time.

Source by: https://www.patienttrak.net/new-patienttrak-study-patient-satisfaction-is-highly-correlated-to-lobby-wait-time

Comments

The truth about patient satisfaction surveys

When it comes to the medical institutions, we don’t always realize how important it is to know if you can trust the institution or not. To know if you can trust the institution or doctor with something as essential as your life. This is where the patient satisfaction surveys come it. With these surveys you will know for sure that you are going to the right medical facility or doctor practice for assistance when you are not feeling great. However, there are still people that doesn’t know everything there is to know about these surveys. And, they don’t know why this is important to ensure that they are doing these surveys as well. This is the truth about these surveys to completely understand what this is all about: What is patient feedback survey Before you can know the truth about these surveys, you first need to know what a patient feedback survey is. This is something that you are filling in to make sure that the facility knows if you were satisfied with the facility or not. There a...

Healthcare Reputation Management

What exactly is the check-in software from the healthcare reputation management software? You need to know this, in order to understand why this is important to have. For more reasons than just to keep patients safe during the pandemic. With the software, patients can check-in online, instead of physically going to the practice to check-in for their appointment. They can wait in their vehicles, in the nearest park, or even at home until it’s their time to see the doctor. Then, they are going into the practice, directly to the doctor. They don’t get into contact with any patients that might be sick.

Patient Acquisition and Retention

PatientTrak’s industry-leading set of patient satisfaction solutions including Visit Flow, Online Reputation Management , and Patient Engagement bring visibility to your process and patient experience like no other company can. Brand Building – No other company can help you build your brand and turn consumers into satisfied patients like PatientTrak . We improve your: Search Engine Optimization (SEO) Profile listing accuracy and completeness Online reputation Patient feedback process Patient flow “No show” rate Revenue Patient engagement Patient experience Patient satisfaction Resource By: https://www.patienttrak.net/patient-acquisition-and-retention

PatientTrak

Search This Blog