NEW Case Study – Care United Medical Center Improves Patient Experience

During the cold and flu season of 2019, Dr. Mittal decided Care United Medical Center needed to improve their patient engagement and experience and contacted PatientTrak to expand their patient tracking and kiosk system to include patient text messaging. “We get very busy during the flu season and wanted to connect with patients during periods of longer wait time to let them know we are ready for them,” said Dr. Mittal. “PatientTrak helps us set their expectations on wait time as well as improve the patient experience through text messaging.”

When Care United was done with their PatientTrak expansion they had a robust set of patient engagement, feedback and online reputation management solutions that have dramatically and positively affected patient satisfaction.

“PatientTrak has transformed our patient experience and helped us dramatically improve our patient satisfaction. From texting messaging during care, to self-scheduling, satisfaction surveys and online reputation, we now engage patients with the convenience of mobile and web tools that also allow us to focus on providing better care.” says Dr. Mittal. “We are growing our business using PatientTrak.”

Resource by: https://www.patienttrak.net/new-case-study-care-united-medical-center-improves-patient-experience/

Comments

Medical online reputation management software

We normally think that only huge businesses should make use of the internet to increase their reputation. However, this isn’t the case. Any type of business should consider using the internet to their advantage to get reviews and comments about their business. This includes doctor’s practices and medical institutions as well. Many think that this isn’t necessary for doctors to make use of medical online reputation management software to get reviews and information about their practice. But it isn’t the case. There are many reasons why using this software for medical institutions is important as well. This is some essential information about this software and why this is something that doctors should consider using. The Reputation of doctors do matter Did you ever think that doctors and medical institutions like clinics and hospitals need to do marketing as well? That their reputation does matter just as much as other businesses? This is the truth. You won’t just go to

Patient feedback survey is the tool to quality improvement

Patient feedback survey is the tool to quality improvement These days it is important to make sure that you provide great customer service. This is because of competition and the fact that you need to provide great customer service to become successful. This is why the patient feedback survey is so essential. This is basically the tool to quality improvement. Meaning that this is the tool that you can use to ensure that your business is growing and becoming successful. This is especially important when you have any type of medical institution. These are all the important information about this type of surveys so that you can understand why it is essential to consider this for your practice. What type of business can make use of the patient survey software? One of the most common questions about the patient satisfaction surveys is what type of business can make use of this software successfully. This is a software that can mostly be used by medical institutions. Any type of medical f

Mini blowing facts About Doctor Rating Reviews

When you need to see a doctor, you are always going to the same doctor. Because you know that you can trust him, right? But what about seeing other physicians and making sure that people know how great your physician might be? This is why there is such a thing as doctor rating reviews . It’s where you can post reviews about your doctor and this practice. Or, you can read the reviews to find another doctor that you can trust. Are these reviews really reliable and can you trust what you read? With these mind-blowing facts, you will realize that this the best way to find a doctor or to make sure that other patients know how great your doctor might be.

PatientTrak

Search This Blog