Skip to main content

Online Reservation & Display Wait Time

The PatientTrak Online Reservation solution, allows your patients to view accurate wait times, get into the queue and schedule appointments right from your website.
PatientTrak equips urgent care centers, labs, immediate care providers, health centers, emergency departments, and clinics by letting patients self-schedule online, know their wait time and wait to be seen wherever is most convenient for them.

Unclear and long wait times can lead to dissatisfied patients and lost revenue.  PatientTrak provides real-time information about your facility, wait time and capacity giving patients convenient options to commit to your care.  This provides a seamless patient experience as well as automated booking for the clinic.
Features
  • Text message patient with status updates
  • Provide current wait time on your website
  • Multiple facilities – Steer patients to the facility with the shortest wait time
  • Convenient options for patients to commit to your care facility

Improve Patient Satisfaction

High patient satisfaction is critical to your success as a healthcare provider. Using PatientTrak is a cost-effective way to improve patient satisfaction while also improving flow and increasing staff efficiency.

Comments

Popular posts from this blog

Doctor surveys. Everything you need to know

When you are looking for a product or a service, you are normally reading reviews and surveys that people filled in about the product. This is the only way that you can make sure that you are getting value for money. When it comes to medical practices, there are people that are doing the same. They are reading as many doctor surveys as possible to ensure that they are going to the right doctor or clinic. But, because there are so many people that don’t know much about these surveys, we are going to give you all the information you need to know. What are doctor surveys? It’s important to understand the surveys that you can get from different patient surveys companies . These surveys are actually nothing more than reviews. Reviews about the practice, the doctor, and the service that you are getting from them. This is beneficial to everyone involved. From the doctor working at the practice, the personnel, and the patients. It gives everyone an insight about what people think about the pra...

NEW Online Reputation Management Study From PatientTrak

As a leader in patient satisfaction and online reputation management for healthcare, PatientTrak conducted a study using its own database and uncovered a wealth of review and search engine information.  We offer this information so that healthcare providers can optimize their online reputation management spend and focus on the best sites. Results Using the vast PatientTrak data set, our researchers analyzed all of the reviews data and conducted a study using normal patient search patterns.  The results show that PatientTrak is the clear leader in healthcare online reputation management , focusing on the most relevant sites that drive over 95% of all healthcare reviews. PatientTrak captures 95% of all healthcare reviews incorporates data from 100% of the top healthcare review sites manages physician and location profile information and review data on 100% of the leading healthcare sites: Google , Healthgrades , Vitals, WebMD, RateMDs, UCompare Hea...

Surveys are the Best Measure of Patient Satisfaction

  We all are regularly asked to complete surveys on the products and services we purchase almost every time we make a purchase.  Sometimes we respond, other times we do not for any number of reasons. Manufacturers and service providers send surveys as a way to collect customer feedback and ultimately improve their business.  They would never intentionally send a survey to someone who was not their customer as it wouldn’t make sense and would falsify their results. Recent studies and a recent article in the Washington Post  show that fake reviews are common in the healthcare industry.  Fake Review Watch, a consumer watchdog site, has found dozens of Facebook groups where businesses, including medical practices, buy and sell fraudulent reviews. Curtis Boyd, CEO and founder of Objection, which specializes in identifying fake business reviews, said that about 20 percent of business reviews in the healthcare industry, including physician reviews,...