If you’re a doctor, an owner of a healthcare practice, or a senior member of staff in the medical profession then you’ll probably heard of online reputation management. However, how serious do you take it? Whether you like it or not, managing your online reputation is serious business and can be the difference between a failing practice and one that is continually satisfying patients beyond expectations. What is reputation management ? Have you ever wondered why reputation is becoming so important? To understand this, it helps to consider the following question: What is the first thing you do if you want to visit a restaurant when you’re visiting a new city? While you may have locals to help you out and give you guidance, if you’re without a trustworthy resident of that city, then it’s more than likely that you’ll do an online search. It’s far more likely that you’re going to be visiting a restaurant that has prioritized its online reputation (and, of course, provides quali...
Founded in 2006, PatientTrak is the leading provider of visibility solutions that drive patient satisfaction. PatientTrak’s cloud-based visibility solutions including Visit Flow, Online Reputation and Patient Engagement are used by healthcare organizations to reduce wait times, build their brand, and improve patient satisfaction.