Healthcare Online Reputation Management

Before we look to the future, let’s identify the current attitude in regards to healthcare online reputation management. Take a look at the following survey results:

59% of American adults have confirmed that online ratings were a factor of consideration when choosing a healthcare provider.

A third of these patients have gone on to say that when making their choice, the existence of positive reviews was a factor of consideration.

37% of American adults say they will avoid a healthcare practitioner due to negative review.

As more individuals find themselves emerged using tools such as online reviews to make decisions, this figure is only going to increase. Credibility is now something that can be measured and as more members of the public rate and review online, the more accuracy a provider’s credibility and reputation will have.

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