Facilities That Track Patient Flow and Feedback Have Higher Patient Satisfaction

Leading health care facilities are leveraging technology to be more competitive, improve efficiency, drive patient satisfaction and increase revenue.

Improved patient flow, staff communication and patient feedback mechanisms are critical to increasing patient satisfaction, engagement, and maximizing reimbursement. Tracking the patient experience from door-to-discharge and post-visit through applications like PatientTrak visit flow and online reputation management software are key factors for patient acquisition and retention.

A study of PatientTrak data across all medical services, shows that the 1 factor in patient satisfaction is wait time. Generally, the longer a patient waits for healthcare services the less satisfied they will be with those services.

PatientTrak’s HIPAA compliant patient tracking software gives providers and staff visibility into patient flow uncovering bottlenecks to decrease patient wait times, as well as capturing real-time feedback through fully automated same-day patient surveying.

Resource by : https://www.patienttrak.net/facilities-that-track-patient-flow-and-feedback-have-higher-patient-satisfaction

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Patient Sign In

Patient Kiosk to replace paper sign in sheets, and easily manage patient flow. Web based check-in solution for medical and healthcare facilities. For More Information Please Visit https://www.patienttrak.net/products-solutions/patient-sign-in-kiosk/

Appointment Reminders

“No show” patients disrupt your operations and cost you money. PatientTrak’s Appointment Reminder solution allows you to bring in your schedule and send automated text message appointment reminders to reduce “no-shows” and increase revenue. Using PatientTrak you can create an unlimited number of messaging campaigns and send messages to specific patient groups. Include Appointment Date, Time, Type, and Doctor in the patient message for additional clarity. 94% of 29-64 year-olds use a mobile phone. 90% of all text messages are viewed within three minutes. There is no other communication method that even comes close to engaging more people than text messaging. Patients appreciate text reminders and they increase their engagement in the healthcare process. Replace telephone calls with more effective texting that saves significant staff time. Resource By: https://www.patienttrak.net/products-solutions/appointment-reminders

Why Online Reputation Management Matters and How Patient Surveys Can Help You-management

Patients can no longer be seen as individuals . In fact, they are the lifeblood that sustains any modern healthcare practice. Therefore, your online reputation needs to reflect a positive image that keeps patients coming back (when they’re sick) and recommending you to friends, family, and online connections. Is medical online reputation management that big a deal? There’s so much more to medical online reputation management than meets the eye. In recent years your online presence can be the difference between success and failure for just about every industry. More and more patients are no longer going to their local practice because “it’s where they’ve always gone.” Nowadays, people have more choice than ever thanks to the advancement of the internet. It’s because of this that people are taking the time to research their healthcare professionals. Therefore, when they come online and come across your practice, you want to make sure you come across in the best possib...

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