New PatientTrak Release Supports Operational Excellence

PatientTrak continues to support our customers’ operational excellence with a new “Categories” feature. Survey and Review responses can be tagged and placed into user-defined categories based on a common theme (Wait Time, Bedside Manner, Communication, Scheduling, Front Desk Staff, etc.).

This relates patient satisfaction data back to clinical operations using terminology they understand and can take action on. It helps identify areas for improvement.

PatientTrak takes great pride that our solutions support “measure to improve” over “measure to impress.” As the leader in patient satisfaction solutions we help our customers with both operational and marketing solutions to improve their operational excellence and patient satisfaction.

Resource By : https://www.patienttrak.net/new-patienttrak-release-supports-operational-excellence

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Patient Sign In

Patient Kiosk to replace paper sign in sheets, and easily manage patient flow. Web based check-in solution for medical and healthcare facilities. For More Information Please Visit https://www.patienttrak.net/products-solutions/patient-sign-in-kiosk/

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“No show” patients disrupt your operations and cost you money. PatientTrak’s Appointment Reminder solution allows you to bring in your schedule and send automated text message appointment reminders to reduce “no-shows” and increase revenue. Using PatientTrak you can create an unlimited number of messaging campaigns and send messages to specific patient groups. Include Appointment Date, Time, Type, and Doctor in the patient message for additional clarity. 94% of 29-64 year-olds use a mobile phone. 90% of all text messages are viewed within three minutes. There is no other communication method that even comes close to engaging more people than text messaging. Patients appreciate text reminders and they increase their engagement in the healthcare process. Replace telephone calls with more effective texting that saves significant staff time. Resource By: https://www.patienttrak.net/products-solutions/appointment-reminders

Why Online Reputation Management Matters and How Patient Surveys Can Help You-management

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