PatientTrak

A high percentage of patients who post negative feedback on Yelp or Google do it because of patient medical experience including the impolite response from a medical staff members, long wait time, improper handling of patient records, lack of perceived patient focus, rudeness from the front desk person, incorrect deductible payment, or billing issues.  The quality provided for medical care, and the level of professional attention provided by your health team should be enough to ensure that all patients contribute to fully satisfied testimonials and glowing reviews. Minimizing negative review and maximizing the positive online review should be your priority. Most patients are now going online to research their doctors. Online reviews of the medical facility, healthcare practitioners, physicians, dentist, and doctors have become major issues for all healthcare providers. Patients are writing reviews of their medical facility, doctors, or healthcare professionals and are ratin...

PatientTrak is pleased to announce our partnership with the Kiosk Group Inc. to provide our customers with complete kiosk hardware and software solutions.  The PatientTrak kiosk software can run on any touch screen device with Internet access, however, the mechanical hardware component is very important depending on lobby space and patient needs.  Kiosk Group offers a wide range of hardware solutions including Ipad and other flat screen computing options to meet the demands of the healthcare market. Resource By : https://www.patienttrak.net/patienttrak-partners-with-kiosk-group

So many of us are going to a medical practise or hospital on a regular basis. And, there are even some people that don’t really go to a doctor or hospital regularly. However, the one thing that all of us know, is that you want to go to a doctor or hospital that you can trust and that have good customer service. This is why so many of these practises are making use of the patient feedback surveys. This is so that they can know for sure that they are going to the right practise for treatment. There are many other reasons why every medical practise should invest in this software. And, these are some reasons that everyone, even patients need to know about: Make sure that patients know you as doctor are listening Patient feedback is essential for patients as well as for the doctors or the medical team at the hospital. This is because with this software your patients will know that if they have a problem with the practise or someone within the practise, that the medical team will be listeni...

PatientTrak automates the collection and display of all of your physician’s and location reviews including stars and comments from all of these sites on a daily basis. Managing your online reviews and understanding your online presence is easy with PatientTrak.  Prioritize and respond to negative commentary while promoting positive feedback and turning satisfied patients into brand champions For more information please visit : https://www.patienttrak.net/review-site-monitoring

Patient satisfaction is an essential element of continuous caliber improvement, and patient communication is the key component.  It is the cornerstone of how we interact with individuals. An efficient communication helps individuals understand each other better to provide quality outcomes and bring them close to one another. Most research indicates that ineffective or lack of communication between the patients and the healthcare physicians or among the team members is one of the factors leading to patient harm, clinical discrepancies, incomplete or faulty exchange of information, occurrence of medical errors that may result in patient death and dissatisfaction among the patients. Implementation and intervention strategies provided by the healthcare provider help in preventing adverse patient outcomes. At PatientTrak we work with our esteemed clients to provide services that will meet and improve your healthcare patient satisfaction. Improving the patient satisfaction and experienc...

Patient satisfaction is an essential element of continuous caliber improvement, and patient communication is the key component.  It is the cornerstone of how we interact with individuals. An efficient communication helps individuals understand each other better to provide quality outcomes and bring them close to one another. Most research indicates that ineffective or lack of communication between the patients and the healthcare physicians or among the team members is one of the factors leading to patient harm, clinical discrepancies, incomplete or faulty exchange of information, occurrence of medical errors that may result in patient death and dissatisfaction among the patients. Implementation and intervention strategies provided by the healthcare provider help in preventing adverse patient outcomes. At PatientTrak we work with our esteemed clients to provide services that will meet and improve your healthcare patient satisfaction. Improving the patient satisfaction and exper...