Catawba Valley Medical Center Selects PatientTrak for Surgical Text Messaging

Catawba Valley Medical Center (CVMC) in Hickory, NC has chosen PatientTrak’s Text Messaging Solution for sending communications to family members of patients undergoing surgery. “Keeping patients and their family members updated with the latest status information is a key to patient satisfaction,” says, PatientTrak President James Hermann. “Our customers rely on our solutions to measure, monitor, and improve patient satisfaction and we are excited to see CVMC using our solutions with such great success.”

CVMC is the region’s largest not-for-profit, public health care survey the community without direct funding from taxes. CVMC provides and promotes physical, mental, emotional and spiritual well-being in addition to serving as a center for health education, wellness, preventive medicine and acute care. CVMC received a fourth consecutive Magnet designation from the American Nurses Credentialing Center in 2014 and has been recognized by WomenCertified® with Women’s Choice Awards for America’s Best 100 Hospitals for Patient Experience in 2012, 2013 & 2014; Best Hospital for Patient Experience in Obstetrics in 2013 & 2014; America’s Best Hospitals in Orthopedics in 2013 & 2014; and America’s Best Hospitals in Cancer Care in 2014. CVMC received the 2013 & 2014 Premier Inc. QUEST® Award for High-Value Healthcare recognizing its reduction in harm, mortality, readmissions and costs and improvements in metrics for patient experience and evidence-based care.

Resource By : https://www.patienttrak.net/catawba-valley-medical-center-selects-patienttrak-for-surgical-text-messaging

Comments

The truth about patient satisfaction surveys

When it comes to the medical institutions, we don’t always realize how important it is to know if you can trust the institution or not. To know if you can trust the institution or doctor with something as essential as your life. This is where the patient satisfaction surveys come it. With these surveys you will know for sure that you are going to the right medical facility or doctor practice for assistance when you are not feeling great. However, there are still people that doesn’t know everything there is to know about these surveys. And, they don’t know why this is important to ensure that they are doing these surveys as well. This is the truth about these surveys to completely understand what this is all about: What is patient feedback survey Before you can know the truth about these surveys, you first need to know what a patient feedback survey is. This is something that you are filling in to make sure that the facility knows if you were satisfied with the facility or not. There a...

Healthcare Reputation Management

What exactly is the check-in software from the healthcare reputation management software? You need to know this, in order to understand why this is important to have. For more reasons than just to keep patients safe during the pandemic. With the software, patients can check-in online, instead of physically going to the practice to check-in for their appointment. They can wait in their vehicles, in the nearest park, or even at home until it’s their time to see the doctor. Then, they are going into the practice, directly to the doctor. They don’t get into contact with any patients that might be sick.

Patient Acquisition and Retention

PatientTrak’s industry-leading set of patient satisfaction solutions including Visit Flow, Online Reputation Management , and Patient Engagement bring visibility to your process and patient experience like no other company can. Brand Building – No other company can help you build your brand and turn consumers into satisfied patients like PatientTrak . We improve your: Search Engine Optimization (SEO) Profile listing accuracy and completeness Online reputation Patient feedback process Patient flow “No show” rate Revenue Patient engagement Patient experience Patient satisfaction Resource By: https://www.patienttrak.net/patient-acquisition-and-retention

PatientTrak

Search This Blog