PatientTrak

Every business needs software where clients can tell a company how good or bad the service was that they received there. A place online where they can give some advice and make sure that other clients know what they can expect from the company. This is actually the same when it comes to medical practices and institutions. And, this is why there is medical online reputation management software that can be used to get the opinion, reviews, and recommendations from patients. But, the one thing that every medical practice manager and the owner needs to know is that finding the right software might be harder than what you thought. This is why this guide is essential to remember. Do your research first Before you can just start using the first and best software, you need to do research first. There are many different doctor’s online reputation management software available. There are even some of this software for free. However, you don’t want to use the free ones. You want ...

The PatientTrak Online Reservation solution allows your patients to view accurate wait times, get into the queue and schedule appointments right from your website. PatientTrak equips urgent care centers, labs, immediate care providers, health centers, emergency departments and clinics by letting patients self-schedule online, know their wait time and wait to be seen wherever it is most convenient for them. Unclear and long wait times can lead to dissatisfied patients and lost revenue.  PatientTrak provides real-time information about your facility, wait time and capacity giving patients convenient options to commit to your care.  This provides a seamless patient experience as well as automated booking for the clinic. Features Text message patient with status updates Provide current wait time on your website Multiple facilities – Steer patients to the facility with the shortest wait time Convenient options for patients to commit to your care facili...

Akron Children’s Hospital is ranked among the best children’s hospitals by U.S. News & World Report.  Akron has partnered with us to create a virtual waiting room for their patients.  The solution utilizes an integration between PatientTrak and Epic to create a unique workflow and communication process for managing patients outside of the facility. This integration is created using the PatientTrak App in the Epic App Orchard. Patients receive a text message prior to their appointment that allows them to sign-in from outside the facility.  Staff is aware that the patient is in the parking lot and can text them when they are ready for them to come inside. With two hospitals in northeast Ohio and 50 urgent, primary and specialty care locations and more than a million patient visits a year, Akron Children’s has been leading the way to healthier futures for children through quality patient care, education, advocacy, community service and medical discovery sinc...

Social Distancing COVID-19 has created the need for new patient flows and healthcare visitor management. PatientTrak  Text Messaging ,  Online Reservation and Mobile Sign-In  solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen. Outpatient centers are changing or eliminating waiting rooms and leveraging technology to maintain patient social distancing, while communicating patient status to family members. PatientTrak allows facilities to implement flexible sign-in, communication and flow options that meet their changing needs. Source By: https://www.patienttrak.net/virtual-waiting-room/