PatientTrak

The 2018 Beryl Institute Consumer Perspectives on Patient Experience study engaged 2000 respondents across four continents. 91% of consumers confirm patient experience is extremely/very important to them overall and is significant to the healthcare decisions they will make. All of PatientTrak’s solutions help our customers measure and improve the patient experience. Source: 2018 The Beryl Institute – Consumer Perspectives on Patient Experience 2018 Resource by : https://www.patienttrak.net/91-feel-patient-experience-is-extremely-very-important-to-them

PatientTrak has been integrated with dozens of healthcare information systems including all of the leading systems noted here: PatientTrak’s industry leading patient visibility and communication platform is also HL7 compliant for advanced system interoperability. PatientTrak can provide an HL7 interface to your: – ADT system – Scheduling system – EMR/EHR – Other practice management systems Patient Schedule – The most common integration between PatientTrak and other EMR, practice management and healthcare information systems is the daily patient schedule. PatientTrak can import a patient schedule using HL7 or a comma delineated format from outside information systems and use this to create an appointment listing.  This integration saves users considerable time by avoiding re-entry of patient information. It normally only takes a few hours during the initial configuration to get this connectivity in place. Integration and Connectivity – PatientTrak is a robust ...

One thing that people and patients hate, is when a waiting room is packed and you need to wait for hours before you are getting treatment. We think that this is normal and that the institution or medical practice can’t really do anything about it. This is one of the biggest mistakes that we are making. There is a way that these institutions are able to improve patient flow. This will make the waiting in the waiting room so much better if they are all just really consider this possibility. These are all the information that you need to know about patient flow and how it can be improved. First of all: What is patient flow? For those that don’t know, patient flow is the number of patients that are getting into and out of the medical institution. This can be a practice, a hospital or clinic. We want to have a good patient flow because then people won’t wait as long as normal to see a doctor or to get medical treatment. With patient flow analysis , it will be easy to see what your practice...

A medical institution is basically just another business that needs to be successful. And, in order to do that, they need to make sure that they have a good reputation. This is one of the biggest mistakes that these medical institutions are making. They don’t really worry about their reputation, because they know that patients need them more. But, this isn’t really the truth. Medical online reputation management is one of the most important aspects of making a success out of a medical institution. These are the reasons why you should make sure that your management about your reputation is done correctly: The medical staff will know what the patients are thinking With this type of management, the medical staff will know more about the healthcare patient satisfaction with them and the practice. This is the only way to make sure that the medical institution is improving and is considering the reviews and the problems that patients are seeing in the practice. If the medical ...

Implementing PatientTrak will reduce patient wait and cycle time through improved workflow visibility to patient status and staff communications.  In a recent case study of a high volume New England Hospital outpatient center, PatientTrak reduced average patient wait time in the Lobby from 15 to 5 minutes and Registration time from 13 to 6 minutes. The PatientTrak tracking solution, including a patient sign-in kiosk, was configured to fit the client’s application and was up and running in 24 hours. The staff immediately noted the workflow visibility the software provided as well as the queuing benefit the kiosk created.  The reduction in wait time for the Lobby and Registration areas was result of the real-time visibility and improved staff communication PatientTrak provides. The study also showed that PatientTrak reduces patient cycle time.  A reduction in cycle time not only increases patient satisfaction but also increases capacity and potential revenue....